Thriving Through Change Archives - Page 2 of 2 - MGI Learning - Creating Better Service in Business
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Four Key Characteristics Your People Need to Excel at Work

There are four essential building blocks that underpin a positive, high trust culture where collaboration, problem solving and great teamwork combine to drive innovation and high levels of employee engagement, customer satisfaction and productivity.  Culture is played out by what people say and do every day – how they interact with colleagues and customers, their […]

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Two defining steps to support transformational change

The success of any transformational change programme is clearly contingent upon the engagement and buy-in from the people who will be a part of that change, and responsible for “living” it moving forwards. It’s our experience, from years of working alongside organisations on change management projects that there are two defining steps you can take […]

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A clear pathway from ‘not coping’ to ‘thriving’

Equipping your people with skills for optimum wellbeing, resilience and success in the workplace. As the UK’s workforce continues to navigate the opportunities and challenges of a re-engaging world, we know that it’s more important than ever to really observe and understand our people’s needs so that we can ensure they are empowered with skills […]

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The power of an optimal mindset

Our mindset is at the heart of everything we think, feel, say and do and impacts every aspect of our personal and working lives.  It’s a framework that can shape our response to every situation that comes our way and drives our interaction and relationships with others. Every waking day, our mindset has the capacity […]

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How to prepare your people to thrive through change

Organisational change can impact expectations, ways of working, policy, systems and process. So how can you ensure your people are well equipped to effectively handle and adapt to these changes, and that those changes really stick to deliver the outcomes you are looking for? It’s our experience that organisations that focus on preparing their people […]

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Equipping your people to return to work with 100% commitment

The impending return to the workplace will present a mixed bag of emotions across the UK’s workforce, as well as unprecedented challenges for leaders looking to ensure a smooth transition to first class customer service and outcomes.  Leaders can get a head start by putting structured plans in place to ensure everyone feels safe, welcomed […]

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Driving positive change for long term success and employee resilience and wellbeing

Much has been written over recent months about new and emerging values, lessons learned and an increasing move towards a more holistic and rewarding approach to our daily and working lives.  Priorities have been reset, our emphasis has changed and many of us have been compelled to re-evaluate the things that matter most.  To a […]

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